Tuesday, April 23, 2013

In response to Colin Raaberg's Post: Motivation

Do you think that this will help improve creativity and innovation for workers? Is there a better way to inspire and motivate employees to come up with new ideas?


I don't feel that hiring dancers to preform in front of the employees will help them think of new ideas. It seems like it would be more of a distraction then improve creativity. I mean maybe if the product you need to invent has to be artsy then make it would help by the way the dancers move but for the most part I don't see how it can help. Their are better way to inspire and motivate employees to come up with new ideas like giving them some sort of money compensation for coming up with the winning idea or have them do thinking activities.

What other ways can you think of to get employees to think of new ideas?

Monday, April 22, 2013

Customer Service


Customer service is a huge deal to customers. Companies have to put a lot of time into this area of the business. It is crucial that the company has good customer service. If you can achieve good customer service then your customers that you have will always want to stay if they feel that the company is always trying to help them out if they have any problems. Companies need to retain all their customers. Always with having great customer service can lead to new customers by word of mouth with your current customers.


What companies have good customer service and what is a bad company that you felt had bad customer service?